Job Description
Join our dynamic IT team in Minneapolis and kickstart your career in technology! TechSolutions Inc. is seeking a motivated Entry-Level IT Support Specialist to provide critical technical assistance to our growing client base. This is an immediate opportunity to gain hands-on experience in network administration, system troubleshooting, and cybersecurity best practices. Our collaborative environment offers mentorship from senior engineers and a clear path for career advancement.
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/macOS environments
- Install, configure, and maintain network infrastructure components
- Provide Tier 1 support for cloud platforms (AWS/Azure)
- Create and maintain technical documentation
- Assist with cybersecurity protocols and access management
- Collaborate with cross-functional teams on system deployments
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- CompTIA A+ or Network+ certification (preferred)
- Basic knowledge of Active Directory and DNS
- Experience with helpdesk ticketing systems (e.g., Zendesk)
- Familiarity with virtualization (VMware/Hyper-V)
- Strong problem-solving and communication skills