Job Description
Join our dynamic IT team in Memphis and launch your tech career! TechSolutions Memphis is urgently seeking passionate Entry-Level IT Support Specialists to deliver exceptional technical assistance to our clients. As a rapidly growing tech hub, we offer accelerated growth paths, mentorship from senior engineers, and hands-on experience with cutting-edge infrastructure. This is your chance to gain real-world experience in network administration, cybersecurity, and system administration while making an immediate impact in our community.
Why TechSolutions Memphis?
• Competitive salary with performance-based bonuses
• Comprehensive benefits package including health/dental/vision
• Tuition reimbursement for IT certifications
• Flexible hybrid work schedule
• On-site training and career development programs
Responsibilities
- Provide Tier 1-2 technical support via phone, email, and remote assistance
- Install, configure, and troubleshoot Windows/Linux operating systems
- Manage Active Directory, DHCP, DNS, and network infrastructure
- Monitor system health using tools like Nagios and SolarWinds
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams on IT projects
- Participate in cybersecurity initiatives including vulnerability assessments
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- CompTIA A+ or Network+ certification preferred
- Basic knowledge of LAN/WAN protocols and TCP/IP
- Familiarity with virtualization (VMware/Hyper-V)
- Strong problem-solving and communication skills
- Ability to work independently and prioritize tasks
- Valid Tennessee driver's license (for occasional on-site visits)
- Willingness to obtain Security+ within 6 months