Job Description
Join our dynamic IT team at InnovateTech Solutions and kickstart your tech career in sunny Tucson! We're seeking motivated Entry Level IT Support Specialists to join our growing organization immediately. As a vital member of our operations, you'll gain hands-on experience with cutting-edge technologies while supporting our clients' digital transformation journey. We offer competitive compensation, comprehensive benefits, and a culture that values continuous learning and professional growth. If you're passionate about technology and eager to build a solid foundation in IT, this is your golden opportunity!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with cybersecurity protocols and data protection measures
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technologies and best practices
- Monitor system performance and proactively address potential issues
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and troubleshooting abilities
- Excellent communication and customer service skills
- CompTIA A+ or similar certification preferred
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation