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Information Technology 🏢 Full Time ⭐️ Verified

Entry-Level IT Support Specialist

InnovateKC Tech
Kansas City
Estimated Salary
USD 45.000 – USD 55.000
New
Live Update
29 September 2026
Deadline
29 Sep 2027

Job Description

Join our dynamic IT team at InnovateKC Tech and launch your career in technology! We're seeking passionate entry-level professionals to provide essential IT support across our growing Kansas City operations. This role offers hands-on experience with cutting-edge systems while serving as a critical partner to our internal teams. Enjoy a collaborative environment with mentorship opportunities and a clear path for career advancement. If you're ready to solve technical challenges and grow your skills in a supportive setting, apply today!

Responsibilities

  • Diagnose and resolve hardware/software issues for 200+ employees
  • Deploy and maintain workstations, laptops, and mobile devices
  • Manage Active Directory accounts and group policies
  • Implement cybersecurity protocols and conduct vulnerability scans
  • Document technical procedures and create user training materials
  • Collaborate with cloud services (Azure/O365) for infrastructure support
  • Assist with network monitoring and basic troubleshooting

Qualifications

  • Associate's degree in IT, Computer Science, or related field
  • 1+ years of helpdesk/internship experience preferred
  • CompTIA A+ or Security+ certification (or willingness to obtain)
  • Proficiency with Windows OS and Microsoft Office 365
  • Basic knowledge of networking concepts (TCP/IP, DNS)
  • Strong problem-solving and communication skills
  • Ability to prioritize tasks in a fast-paced environment
  • Valid driver's license for occasional equipment pickups

Required Skills

IT Support Help Desk Windows OS Active Directory Azure O365 Cybersecurity CompTIA A+ Networking

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