Job Description
Join our dynamic IT team at TechSolutions Inc. and launch your career in technology! We're urgently hiring motivated Entry-Level IT Support Specialists to provide critical technical assistance to our growing client base. This is your chance to gain hands-on experience with cutting-edge systems while making an immediate impact in Wichita's thriving tech sector.
As a cornerstone of our operations, you'll work directly with our senior engineers to resolve technical challenges and implement innovative solutions. We offer comprehensive training, mentorship programs, and clear pathways for career advancement. If you're passionate about technology and eager to grow with a forward-thinking company, apply today!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network systems
- Diagnose and resolve user issues via remote and onsite assistance
- Install, configure, and maintain workstations and servers
- Document technical processes and create knowledge base articles
- Collaborate with cross-functional teams on IT projects
- Monitor system performance and security protocols
- Train end-users on technology best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Customer service mindset with strong communication skills
- Ability to troubleshoot hardware/software issues systematically
- CompTIA A+ or similar certification preferred
- Valid driver's license for occasional onsite visits
- Quick learner with adaptability to new technologies