Job Description
Immediate opportunity for tech enthusiasts to launch their IT career! NexusTech Solutions, a leading Kansas City-based innovator, seeks passionate Entry-Level IT Support Specialists to join our dynamic team. If you're eager to apply your technical knowledge in a fast-paced environment where your growth is prioritized, this is your moment. We offer comprehensive training, mentorship from industry veterans, and a clear path to career advancement. Don't miss this urgent opening to build your foundation in IT infrastructure, cybersecurity, and system administration while making a tangible impact on our clients' digital transformation.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktops, laptops, and peripherals
- Monitor system performance and security protocols
- Document IT procedures and create knowledge base articles
- Collaborate with senior engineers on complex troubleshooting
- Assist with data backup and disaster recovery operations
- Support cloud services (Azure/O365) implementations
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic understanding of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Customer service orientation with strong communication skills
- CompTIA A+ or similar certification preferred
- Problem-solving mindset with attention to detail
- Ability to lift 30 lbs for hardware maintenance
- Valid driver's license (for occasional client site visits)