Job Description
Join our dynamic IT team in Nashville and launch your tech career! InnovateTech Solutions is urgently seeking motivated Entry-Level IT Support Specialists to provide critical technical assistance to our growing client base. This is a rare opportunity to gain hands-on experience in network administration, system troubleshooting, and cybersecurity best practices in a fast-paced environment. We offer comprehensive training, mentorship from industry veterans, and clear pathways for career advancement. If you're passionate about technology and eager to grow, apply now to become part of Nashville's thriving tech ecosystem!
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Monitor system performance and security protocols
- Document IT processes and create knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Manage user accounts and access permissions
- Assist with cloud service implementations (AWS/Azure)
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Customer service experience with strong problem-solving skills
- CompTIA A+ certification preferred (or willingness to obtain)
- Ability to lift 30lbs for equipment maintenance
- Valid driver's license for occasional site visits
- Must pass background check and drug screening