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Information Technology 🏢 Full Time ⭐️ Verified

Entry-Level IT Support Specialist

TechNova Solutions
Virginia Beach
Estimated Salary
USD 48.000 – USD 62.000
New
Live Update
29 September 2026
Deadline
29 Sep 2027

Job Description

Join our dynamic IT team at TechNova Solutions and kickstart your career in technology! We're seeking motivated Entry-Level IT Support Specialists to provide exceptional technical assistance to our clients in Virginia Beach. This immediate opportunity offers hands-on experience with cutting-edge systems while working alongside industry experts. Enjoy comprehensive benefits, mentorship programs, and a collaborative environment designed to accelerate your professional growth.

Responsibilities

  • Diagnose and resolve hardware/software issues via phone, email, and remote support
  • Install, configure, and maintain desktop/laptop systems and peripherals
  • Document technical solutions using our ticketing system knowledge base
  • Assist with network administration tasks including VPN setups and firewall monitoring
  • Support cloud-based applications and Microsoft 365 environment
  • Collaborate with senior engineers on complex system implementations
  • Conduct periodic hardware inventory and asset management

Qualifications

  • Associate's degree in IT, Computer Science, or related field OR equivalent experience
  • CompTIA A+ certification preferred (willing to train)
  • Familiarity with Windows OS, Active Directory, and basic networking concepts
  • Strong problem-solving skills with customer service mindset
  • Ability to prioritize tasks in fast-paced environments
  • Basic knowledge of cybersecurity best practices
  • Valid driver's license required for occasional on-site visits

Required Skills

IT Support Windows OS Active Directory Hardware Troubleshooting Customer Service Networking Cloud Applications

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