Job Description
Join InnovateTech Solutions as an Entry-Level IT Specialist and kickstart your tech career in Raleigh's thriving innovation hub! We're seeking passionate individuals to support our dynamic IT infrastructure while receiving hands-on training from industry experts. This immediate opening offers accelerated growth opportunities in a collaborative environment where your skills will directly impact business success.
What You'll Experience:
- Comprehensive onboarding and mentorship program
- Exposure to cutting-edge enterprise systems
- Clear career advancement pathways
- Competitive benefits package including tech certifications
Responsibilities
- Provide Tier 1 technical support for 500+ employees
- Deploy and troubleshoot Windows/macOS workstations
- Manage Active Directory user accounts and permissions
- Assist with network connectivity and security protocols
- Document IT processes and maintain knowledge base
- Collaborate with vendors for hardware/software procurement
- Participate in system upgrades and migration projects
Qualifications
- Associate degree in IT/Computer Science or equivalent experience
- Basic understanding of networking fundamentals
- Familiarity with helpdesk ticketing systems (ServiceNow/Jira)
- Customer service mindset with strong communication skills
- Ability to work independently and in team environments
- CompTIA A+ or Network+ certification preferred
- Valid driver's license and reliable transportation