Job Description
Join InnovateTech Solutions as an Entry-Level IT Support Specialist and kickstart your career in technology! We're seeking motivated tech enthusiasts to provide essential IT services to our growing client base in Atlanta. This is your opportunity to gain hands-on experience with enterprise systems while working alongside industry experts. Enjoy competitive compensation, comprehensive benefits, and a fast-paced environment where your skills will make an immediate impact. Apply today and become part of Atlanta's premier IT team!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktops, laptops, and printers
- Manage user accounts, permissions, and access controls
- Document technical procedures and maintain IT asset inventory
- Collaborate with senior engineers on complex system deployments
- Monitor system performance and proactively address potential issues
- Train end-users on software and security best practices
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows OS, Active Directory, and networking
- Customer service experience with strong problem-solving abilities
- CompTIA A+ or similar certification preferred
- Ability to work independently and prioritize multiple tasks
- Strong written and verbal communication skills
- Valid driver's license and reliable transportation