Job Description
Launch your IT career with TechSolutions Inc. in Mesa, AZ! We're seeking passionate entry-level talent to join our dynamic IT support team. No experience? No problem! We provide comprehensive training and mentorship to help you grow. Work with cutting-edge technology while supporting local businesses and communities. Join our collaborative culture where innovation meets opportunity.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Manage helpdesk tickets and user inquiries
- Install/configure desktops, laptops, and peripherals
- Assist with network connectivity and security protocols
- Document IT processes and maintain knowledge base
- Collaborate with senior engineers on complex projects
- Participate in system upgrades and maintenance
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic understanding of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to learn new technologies quickly
- CompTIA A+ certification (or willingness to obtain)
- Valid driver's license and reliable transportation