Job Description
Launch your IT career with InnovateKC Tech! We're seeking passionate entry-level professionals to join our dynamic tech team in Kansas City. As an IT Support Specialist, you'll gain hands-on experience with cutting-edge systems while working alongside industry mentors. Enjoy competitive benefits, flexible work arrangements, and a clear path for career growth in our collaborative environment.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Manage user accounts and permissions in Active Directory
- Install, configure, and troubleshoot Windows/Linux systems
- Document technical procedures and maintain knowledge base
- Collaborate with cross-functional teams on IT projects
- Monitor system performance and security protocols
- Train users on new technologies and best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of networking concepts (TCP/IP, DNS)
- Familiarity with Windows OS and Microsoft Office Suite
- Strong problem-solving and communication skills
- Ability to work independently and prioritize tasks
- Relevant certifications (CompTIA A+, Network+) preferred
- Valid driver's license for occasional site visits