Job Description
Join our dynamic IT team at TechSolutions Inc. and launch your career in technology! We're seeking motivated Entry-Level IT Support Specialists to provide essential technical assistance to our growing client base in San Diego. This immediate opening offers hands-on experience with cutting-edge systems while supporting a diverse portfolio of businesses. Enjoy a collaborative environment with mentorship opportunities and clear career progression paths.
Responsibilities
- Install, configure, and troubleshoot desktop hardware, software, and network systems
- Provide responsive technical support via phone, email, and in-person for clients
- Document IT processes and maintain accurate asset management records
- Collaborate with senior engineers on system upgrades and security protocols
- Monitor network performance and resolve connectivity issues
- Train end-users on software applications and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of Windows, macOS, and network infrastructure
- Strong problem-solving skills with ability to diagnose technical issues
- Excellent communication and customer service aptitude
- CompTIA A+ or similar certification preferred (not required)
- Valid California driver's license for occasional client site visits
- Ability to work flexible hours including occasional weekends