Job Description
Launch your IT career with TechSolutions Nashville! We're seeking passionate entry-level professionals to join our dynamic support team in the heart of Music City. As an IT Support Specialist, you'll gain hands-on experience with cutting-edge technologies while contributing to our mission of empowering businesses through innovation. Enjoy competitive compensation, comprehensive benefits, and a culture that values growth and collaboration.
Responsibilities
- Provide technical support for hardware/software issues via phone, email, and in-person assistance
- Install, configure, and maintain desktop/laptop systems and peripherals
- Monitor network performance and troubleshoot connectivity problems
- Document technical procedures and maintain accurate asset inventories
- Collaborate with senior engineers on system upgrades and security patches
- Deliver exceptional customer service with clear communication and patience
Qualifications
- Associate's degree in IT or related field OR equivalent certification (CompTIA A+, Network+)
- Basic knowledge of Windows/Linux operating systems and networking concepts
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Customer service mindset with ability to work under pressure
- Valid driver's license and reliable transportation