Job Description
Launch your IT career with TechSolutions Fort Worth! We're seeking motivated entry-level IT professionals to join our dynamic support team in the heart of Fort Worth. As an IT Support Specialist, you'll gain hands-on experience with cutting-edge technology while providing exceptional service to our clients. Enjoy competitive compensation, comprehensive benefits, and a clear path for career growth in one of America's fastest-growing tech hubs.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with user account management and security protocols
- Document technical issues and resolutions in service tracking systems
- Collaborate with senior engineers on complex troubleshooting
- Conduct regular system maintenance and updates
- Deliver user training on new technologies
Qualifications
- Associate's degree in IT or related field OR equivalent certification
- Basic knowledge of Windows OS and Active Directory
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Valid driver's license for occasional on-site support