Job Description
Launch your IT career with TechSolutions Inc. in Mesa, AZ! We're seeking motivated entry-level professionals to join our dynamic IT support team. Enjoy comprehensive training, mentorship from industry experts, and opportunities for growth in a collaborative environment. Why join us? Competitive benefits, flexible work arrangements, and direct impact on our cutting-edge digital transformation projects.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Manage helpdesk tickets and resolve user inquiries
- Deploy and configure workstations, laptops, and peripherals
- Assist with network monitoring and basic troubleshooting
- Document IT processes and maintain knowledge base
- Support cybersecurity best practices and data protection
- Collaborate with cross-functional teams on IT projects
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Ability to lift 25 lbs for equipment handling
- Valid driver's license for occasional site visits
- Passion for technology and continuous learning