Job Description
Join TechFlow Solutions as an Entry-Level IT Support Specialist and kickstart your career in technology! We're seeking passionate tech enthusiasts to provide critical support to our growing client base in Long Beach. This role offers hands-on experience with cutting-edge systems while working alongside industry professionals. If you're eager to learn and contribute to innovative IT solutions, this is your perfect launchpad!
Responsibilities
- Diagnose and resolve hardware/software issues for clients via remote and onsite support
- Install and configure computer systems, networks, and peripherals
- Document technical procedures and maintain accurate service logs
- Provide user training on software applications and system usage
- Collaborate with senior engineers on complex technical projects
- Monitor system performance and implement security protocols
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- CompTIA A+ certification preferred (or willingness to obtain)