Job Description
Join our dynamic IT team at TechSolutions Inc. and launch your career in technology! We're seeking motivated Entry-Level IT Support Specialists to provide exceptional technical assistance to our clients in Fresno. As a key member of our growing tech hub, you'll gain hands-on experience with cutting-edge systems while supporting businesses across the Central Valley. Our comprehensive training program ensures rapid skill development, making this the perfect opportunity for recent graduates or career changers passionate about technology.
We offer competitive benefits, flexible work arrangements, and a clear path for career advancement. If you're ready to transform your technical knowledge into real-world impact, apply today!
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network issues
- Install, configure, and troubleshoot Windows/Linux operating systems and business applications
- Document IT incidents, resolutions, and asset inventory in ticketing systems
- Collaborate with senior engineers to implement security protocols and system updates
- Deliver user training on new technologies and best practices
- Monitor system performance and proactively address potential issues
- Assist with network administration tasks including VPN setup and firewall configuration
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of networking concepts (TCP/IP, DNS, DHCP)
- Familiarity with Windows OS and common business applications
- Strong problem-solving abilities and customer service orientation
- CompTIA A+ or similar certification preferred (or willingness to obtain within 6 months)
- Excellent written and verbal communication skills
- Ability to work independently and as part of a collaborative team
- Valid California driver's license for occasional client visits