Job Description
Join our dynamic IT team in Jacksonville as an Entry-Level IT Support Specialist! We're urgently seeking passionate tech enthusiasts to provide critical infrastructure support. No experience required – we'll train you on cutting-edge systems while offering competitive benefits, career growth opportunities, and a collaborative culture. Perfect for recent graduates or career-changers ready to launch their tech journey!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install and configure computer systems, peripherals, and network components
- Document IT processes and maintain asset inventory
- Collaborate with senior engineers on system upgrades
- Deliver exceptional user training and documentation
- Monitor system performance and security protocols
- Assist with cloud service management (AWS/Azure)
Qualifications
- High school diploma or equivalent; certifications a plus
- Basic understanding of Windows/macOS environments
- Strong problem-solving and communication skills
- Ability to work independently and in team settings
- Willingness to learn new technologies rapidly
- Valid Florida driver's license (for occasional offsite work)
- Pass background check and drug screening