Job Description
Launch your IT career with TechFlow Solutions in vibrant Miami! We're seeking passionate entry-level tech enthusiasts to join our dynamic support team. As an IT Support Specialist, you'll be the backbone of our digital infrastructure, delivering exceptional service to clients across South Florida. Enjoy a collaborative environment with mentorship from senior engineers, competitive benefits, and growth opportunities in one of America's fastest-growing tech hubs. If you're ready to transform your technical skills into real-world impact, apply today!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT procedures and maintain accurate asset inventory
- Collaborate with cross-functional teams to resolve complex technical challenges
- Conduct user training on company systems and security protocols
- Assist with cybersecurity best practices implementation
- Participate in IT infrastructure upgrades and maintenance projects
Qualifications
- Associate's degree in IT, Computer Science, or related field
- 0-2 years of technical support or help desk experience
- Proficiency in Windows OS, Microsoft Office Suite, and basic networking
- Strong problem-solving abilities with analytical mindset
- Excellent written and verbal communication skills
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid driver's license and reliable transportation for on-site support