Job Description
Join our dynamic team as an Entry-Level IT Support Specialist in sunny San Antonio! We're seeking motivated individuals with a passion for technology and a commitment to growth. No prior experience required – we provide comprehensive training to launch your career in IT. Enjoy competitive pay, full benefits, and a collaborative work environment in one of Texas' most vibrant cities. Apply today to start your journey in the tech industry!
Responsibilities
- Provide technical support to employees via phone, email, and in-person troubleshooting
- Install, configure, and maintain hardware and software systems
- Document IT procedures and create knowledge base articles
- Assist with network setup and security protocols
- Participate in ongoing training programs to enhance technical skills
- Collaborate with senior IT staff on complex system issues
- Monitor system performance and report potential vulnerabilities
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving abilities
- Strong communication and customer service skills
- Ability to learn new technologies quickly
- Willingness to complete company training programs
- Team-oriented mindset with collaborative approach
- Valid driver's license (for occasional site visits)