Job Description
Launch your career in technology with our comprehensive training program! TechCorp Solutions is seeking motivated entry-level professionals to join our dynamic IT Support team in Dallas. No prior experience required – we provide all necessary training to transform you into a certified IT specialist. You'll work with cutting-edge systems while receiving mentorship from industry veterans. This is your gateway to a stable, high-growth career in one of America's fastest-growing tech hubs. Apply today and start your journey tomorrow!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Assist with cybersecurity protocols and data protection measures
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams on IT infrastructure projects
- Participate in ongoing training sessions to maintain certifications
- Deliver exceptional customer service via ticketing systems and phone support
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Willingness to obtain CompTIA A+ certification (training provided)
- Ability to lift 25 lbs and work in office environments
- Valid driver's license (for occasional equipment transport)
- Pass background check and drug screening