Job Description
Launch your tech career in Austin with our comprehensive paid training program! TechSolutions Inc. is seeking motivated entry-level professionals to join our dynamic IT Support team. No prior experience required—we'll provide everything you need to succeed through our structured 8-week training curriculum. Learn industry-standard systems, cybersecurity basics, and troubleshooting techniques while working with cutting-edge technology in Austin's thriving tech hub. This is your gateway to a high-demand career with growth opportunities into network administration, cloud computing, or DevOps.
Why Join Us?
- Full salary during paid training
- Certification preparation (CompTIA A+, Google IT Support)
- Mentorship from senior engineers
- Flexible hybrid work schedule post-training
Responsibilities
- Provide Tier 1 technical support via phone, email, and remote desktop
- Diagnose hardware/software issues for enterprise clients
- Install and configure workstations, laptops, and peripherals
- Document troubleshooting steps and solutions in ticketing systems
- Collaborate with senior team members on complex incidents
- Participate in ongoing skills workshops and certification prep
- Assist with network monitoring and basic security protocols
Qualifications
- High school diploma or equivalent (college preferred)
- Passion for technology and willingness to learn
- Strong problem-solving and communication skills
- Ability to work in fast-paced, collaborative environments
- Basic computer literacy (Windows/macOS, internet navigation)
- Reliable transportation to our Austin training center
- Valid driver's license (occasional client site visits)