Job Description
Launch your tech career with TechSolutions Inc. as an Entry Level IT Support Specialist! We're seeking motivated individuals passionate about technology to join our dynamic team in Chicago. This full-time role offers comprehensive training, mentorship, and growth opportunities in a collaborative environment. Help us empower businesses through innovative IT solutions while building a strong foundation for your future career.
Our competitive compensation package includes health benefits, professional development stipends, and opportunities for advancement. Join a company that invests in its people and values fresh perspectives!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document IT processes and maintain accurate asset inventory
- Collaborate with senior technicians to resolve complex technical problems
- Assist with cybersecurity protocols and data protection measures
- Train end-users on new systems and software applications
- Participate in IT infrastructure improvement projects
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Willingness to learn new technologies and systems
- Valid driver's license for occasional off-site support