Job Description
Launch your IT career with TechSolutions Inc., a leading tech firm serving Southern California's thriving business ecosystem. We're seeking passionate Entry-Level IT Support Specialists to join our dynamic team in Long Beach. This role offers hands-on experience in enterprise environments while providing exceptional service to our diverse client base. Enjoy competitive benefits, mentorship from industry veterans, and opportunities for professional growth in one of California's most vibrant coastal cities.
Responsibilities
- Provide first-line technical support for hardware, software, and network issues
- Assist users with device setup, troubleshooting, and system maintenance
- Document technical procedures and create knowledge base articles
- Collaborate with senior IT staff on infrastructure projects
- Monitor system performance and implement security protocols
- Deliver user training on new technologies and best practices
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- CompTIA A+ certification preferred (or willingness to obtain)
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation