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Information Technology 🏢 Full Time ⭐️ Verified

Entry-Level IT Support Specialist

NexusTech Solutions
Phoenix
Estimated Salary
USD 45.000 – USD 65.000
Live Update
14 Juli 2026
Deadline
14 Jul 2027

Job Description

Launch your IT career with NexusTech Solutions, a leading innovator in cloud infrastructure and cybersecurity. We're seeking passionate Entry-Level IT Support Specialists to join our dynamic Phoenix team. You'll gain hands-on experience in enterprise environments while supporting Fortune 500 clients. Our comprehensive training program includes cloud technologies, network diagnostics, and cybersecurity fundamentals. Enjoy a modern workspace, mentorship from industry veterans, and clear growth pathways to advanced roles like Cloud Engineer or Security Analyst.

Responsibilities

  • Provide Tier 1 technical support for hardware, software, and network issues
  • Deploy and configure Windows/macOS systems in enterprise environments
  • Monitor and maintain cloud infrastructure (AWS/Azure)
  • Document IT processes and create knowledge base articles
  • Collaborate with cross-functional teams on security protocols
  • Assist with onboarding new employees and device provisioning
  • Participate in 24/7 on-call rotation (rotational schedule)

Qualifications

  • Associate's degree in IT, Computer Science, or related field
  • CompTIA A+ or Network+ certification (preferred)
  • Basic knowledge of Windows/macOS administration
  • Familiarity with cloud platforms (AWS/Azure fundamentals)
  • Strong problem-solving and communication skills
  • Ability to lift 25 lbs for hardware maintenance
  • Valid driver's license for occasional client site visits
  • Passion for emerging technologies and continuous learning

Required Skills

IT Support Cloud Computing Network Administration Cybersecurity Windows macOS AWS Azure CompTIA A+ Troubleshooting

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