Job Description
Join our dynamic IT team at TechFlow Dynamics and launch your tech career in Arlington's thriving innovation hub! We're urgently seeking motivated Entry-Level IT Support Specialists to deliver exceptional technical assistance to our growing client base. This is your chance to gain hands-on experience with cutting-edge systems while receiving mentorship from industry veterans. Immediate start available for candidates ready to make an impact in a fast-paced environment.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Manage user accounts and access permissions across enterprise systems
- Document technical procedures and maintain knowledge base articles
- Collaborate with senior engineers on complex troubleshooting
- Monitor system health and perform preventative maintenance
- Train users on new technologies and security protocols
Qualifications
- Associate's degree in IT, Computer Science, or related field
- CompTIA A+ or similar certification preferred
- Basic knowledge of Windows OS, Active Directory, and networking
- Strong problem-solving and communication skills
- Ability to work independently and prioritize tasks
- Valid driver's license for occasional client site visits
- Experience with helpdesk ticketing systems (e.g., Zendesk)