Job Description
Launch your IT career in Mesa's fastest-growing tech hub! TechSolutions Inc. is urgently seeking motivated Entry Level IT Support Specialists to join our dynamic team. This is your chance to gain hands-on experience in a cutting-edge environment while supporting critical infrastructure for Fortune 500 clients. Enjoy competitive benefits, mentorship from senior engineers, and rapid growth opportunities in one of Arizona's most vibrant tech communities.
Why Join Us?
- Immediate start date – positions filling fast!
- Comprehensive training program + industry certifications
- Collaborative culture with regular innovation workshops
- Modern downtown Mesa office with flexible work options
Responsibilities
- Provide Tier 1-2 technical support for hardware/software issues
- Manage Active Directory accounts and system permissions
- Install/configure workstations and network equipment
- Document IT procedures and create knowledge base articles
- Assist with cybersecurity protocols and data backups
- Collaborate with cross-functional teams on IT projects
- Monitor system health and escalate complex issues
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong troubleshooting and diagnostic abilities
- Excellent written and verbal communication skills
- CompTIA A+ or similar certification preferred
- Ability to lift 30 lbs for equipment handling
- Valid Arizona driver's license for occasional site visits