Job Description
Join TechNova Solutions' dynamic IT team and launch your career in tech! We're urgently seeking passionate entry-level IT professionals to support our Columbus operations. As a rapidly growing tech firm, we provide comprehensive training and mentorship to help you thrive. Enjoy competitive benefits, flexible work arrangements, and the opportunity to work with cutting-edge technologies. Don't miss this chance to build your foundation in a supportive environment where your growth matters.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist with system installations, configurations, and upgrades
- Document IT processes and maintain accurate knowledge base entries
- Collaborate with senior IT staff on infrastructure projects
- Monitor system performance and troubleshoot security incidents
- Train end-users on new technologies and best practices
- Support office equipment including printers, AV systems, and mobile devices
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- CompTIA A+ certification preferred but not required
- Valid driver's license for occasional equipment pickups