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Information Technology 🏢 Full Time ⭐️ Verified

Entry-Level IT Support Specialist

TechFlow Solutions
Jacksonville
Estimated Salary
USD 50.000 – USD 65.000
Live Update
14 Juli 2026
Deadline
14 Jul 2027

Job Description

Join our dynamic IT team as an Entry-Level Support Specialist and launch your tech career in Jacksonville's thriving tech hub! We're urgently seeking motivated individuals with a passion for technology to provide critical IT infrastructure support. This is your opportunity to gain hands-on experience with enterprise systems while making a tangible impact on our organization's digital transformation. Enjoy competitive compensation, comprehensive training, and a collaborative environment where your growth is prioritized. Apply today and become part of Jacksonville's next generation of IT innovators!

Responsibilities

  • Provide Tier 1 technical support for hardware, software, and network issues
  • Deploy and configure desktop/laptop systems across 500+ endpoints
  • Manage user account administration in Active Directory and cloud platforms
  • Document IT procedures and maintain knowledge base articles
  • Assist with cybersecurity protocols and incident response
  • Collaborate with cross-functional teams on IT infrastructure projects
  • Monitor system performance and troubleshoot operational issues

Qualifications

  • High school diploma or equivalent; Associate's degree preferred
  • Basic knowledge of Windows OS, networking fundamentals, and cloud services
  • Strong problem-solving abilities with customer service mindset
  • CompTIA A+ certification or equivalent experience required
  • Ability to lift 30lbs and work in varied office environments
  • Valid Florida driver's license for occasional off-site support
  • Proficient with Microsoft Office 365 and ticketing systems

Required Skills

IT support troubleshooting hardware networking cybersecurity Active Directory cloud computing customer service

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