Job Description
Join our dynamic IT team in sunny San Diego! TechWave Solutions is urgently hiring entry-level IT Support Specialists to provide critical infrastructure support for our growing tech hub. This is your golden ticket to launch an IT career in one of America's most vibrant tech cities.
We're seeking passionate tech enthusiasts ready to dive into hands-on system administration, user support, and network monitoring. No prior experience required – we provide comprehensive training and mentorship. If you're eager to troubleshoot, learn cutting-edge technologies, and contribute to a collaborative environment, this role is perfect for you.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Manage user accounts, permissions, and access controls
- Monitor system health and perform preventive maintenance
- Document IT procedures and create knowledge base articles
- Collaborate with senior engineers on complex infrastructure projects
- Assist with cybersecurity best practices implementation
- Support cloud services (AWS/Azure) and SaaS applications
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Google IT Support) preferred
- Basic understanding of Windows/Linux operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and adaptability
- Willingness to learn new technologies quickly
- Valid driver's license (required for occasional off-site support)