Job Description
Join our dynamic tech team in Las Vegas as an Entry Level IT Support Specialist! We're seeking passionate tech enthusiasts ready to launch their careers in a fast-paced environment. You'll provide essential technical support to our clients while gaining hands-on experience with cutting-edge systems. This immediate opening includes comprehensive training and mentorship from industry veterans. If you're ready to transform your technical knowledge into real-world solutions, apply today!
Responsibilities
- Provide Tier 1 technical support via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and maintain accurate service logs
- Collaborate with senior engineers on complex technical issues
- Implement security protocols and data protection measures
- Conduct user training on new systems and software
- Monitor network performance and system health
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- CompTIA A+ or similar certification preferred
- Ability to work flexible shifts including evenings/weekends
- Valid Nevada driver's license required