Job Description
Join Nashville's fastest-growing tech firm as an Entry-Level IT Support Specialist! We're seeking passionate tech newcomers to deliver exceptional support across our dynamic environment. Enjoy competitive compensation, comprehensive benefits, and immediate opportunities for career growth in Music City's thriving tech scene. No experience? No problem—we provide structured training and mentorship to launch your IT career.
At NashTech Innovations, we believe in nurturing talent. You'll gain hands-on experience with cutting-edge systems while working alongside industry experts. Our collaborative culture celebrates innovation and continuous learning, making this the perfect launchpad for your tech journey.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Manage user accounts, permissions, and access controls
- Document IT processes and maintain knowledge base articles
- Collaborate with senior IT staff on infrastructure projects
- Conduct security awareness training for employees
- Monitor system performance and troubleshoot escalations
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic understanding of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- CompTIA A+ certification (preferred but not required)
- Valid driver's license and reliable transportation