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Information Technology 🏢 Full Time ⭐️ Verified

Entry-Level IT Support Specialist

InnovateTech Solutions
San Antonio
Estimated Salary
USD 45.000 – USD 55.000
Live Update
13 Juli 2026
Deadline
13 Jul 2027

Job Description

Join InnovateTech Solutions and launch your IT career in San Antonio's thriving tech hub! We're seeking passionate entry-level professionals ready to make an immediate impact. As an IT Support Specialist, you'll provide critical technical assistance to our clients while gaining hands-on experience in enterprise systems, cybersecurity protocols, and network administration. Our collaborative culture offers mentorship from industry veterans and opportunities for rapid growth in a dynamic environment. If you're eager to learn and contribute to cutting-edge solutions, apply today!

Responsibilities

  • Provide Tier 1/2 technical support for hardware, software, and network systems
  • Diagnose and resolve user issues via remote and on-site assistance
  • Manage Active Directory accounts and permissions
  • Install, configure, and maintain desktop/laptop equipment
  • Document incidents and solutions using ServiceNow
  • Collaborate with senior engineers on infrastructure projects
  • Participate in cybersecurity awareness initiatives
  • Support system upgrades and patch management cycles

Qualifications

  • Associate's degree in IT or related field (or equivalent experience)
  • CompTIA A+ certification preferred (or willingness to obtain)
  • Basic knowledge of Windows OS, Active Directory, and networking
  • Strong troubleshooting and analytical skills
  • Excellent written and verbal communication abilities
  • Ability to work flexible hours including occasional weekends
  • Valid Texas driver's license for client site visits
  • Passion for continuous learning and technology trends

Required Skills

Help Desk Windows Active Directory Networking Troubleshooting Customer Service ServiceNow Security Awareness

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