Job Description
Launch your IT career with TechCorp Solutions in the heart of Washington DC! We're seeking passionate tech enthusiasts to join our dynamic IT support team. As an entry-level specialist, you'll gain hands-on experience with cutting-edge systems while supporting federal and private sector clients. Enjoy competitive compensation, comprehensive benefits, and structured growth pathways in one of America's tech hubs.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Document IT incidents and solutions using ticketing systems
- Collaborate with senior engineers on infrastructure projects
- Conduct cybersecurity awareness training for staff
- Manage Active Directory and cloud service integrations
- Support office AV systems and meeting room technology
Qualifications
- Associate's degree in IT/Computer Science or equivalent experience
- CompTIA A+ or Network+ certification preferred
- Proficiency in Windows OS and Microsoft 365
- Basic understanding of networking concepts (TCP/IP, DNS)
- Excellent troubleshooting and problem-solving skills
- Strong written and verbal communication abilities
- Ability to work independently and in team environments