Job Description
Join our dynamic IT team as an Entry-Level IT Support Specialist and kickstart your career in technology! TechSolutions Inc. is a leading IT services provider serving Southern California businesses. We're seeking motivated tech enthusiasts to provide essential support to our diverse client base. This role offers hands-on experience with cutting-edge systems while working alongside seasoned professionals. Enjoy competitive compensation, comprehensive benefits, and a collaborative work environment in the heart of Long Beach. Apply today and become part of our innovative team!
Responsibilities
- Provide technical support to clients via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Monitor network performance and resolve connectivity issues
- Document technical procedures and maintain accurate records
- Assist in cybersecurity initiatives and data protection protocols
- Collaborate with senior technicians on complex system deployments
- Train end-users on new technologies and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network infrastructure concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and prioritize tasks
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid driver's license with reliable transportation