Job Description
Join our dynamic IT team at TechSolutions Inc. as an Entry-Level IT Support Specialist! We're seeking motivated individuals to provide immediate technical assistance to our clients in San Antonio. This is your chance to launch your career in technology while gaining hands-on experience with cutting-edge systems. Enjoy competitive pay, comprehensive training, and a supportive work environment. Apply today and start your journey tomorrow!
Responsibilities
- Diagnose and resolve hardware/software issues via phone, email, and remote support
- Install and configure computer systems, printers, and network devices
- Maintain accurate documentation of service requests and resolutions
- Provide exceptional customer service to internal and external clients
- Collaborate with senior technicians on complex technical problems
- Assist with network monitoring and security protocols
- Support office technology setups and maintenance
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Google IT Support) preferred
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Customer service experience a plus
- Valid driver's license and reliable transportation
- Must be available for immediate start