Job Description
We are seeking a driven and eager Entry Level IT Support Specialist to join our dynamic team in Houston, Texas. If you have a passion for technology and a desire to launch a successful career in the IT industry, we want to hear from you. We provide comprehensive on-the-job training and a clear pathway for professional growth.
Why You Should Apply:
- Immediate Start: Don't wait—join our team and begin your career this week.
- No Experience Needed: We train you from the ground up.
- Modern Environment: Work with cutting-edge technologies and a supportive team.
- Career Advancement: Opportunities to grow into Senior Support, Network Administration, and Systems Engineering roles.
Responsibilities
- Provide tier-one technical support and troubleshooting for hardware and software issues.
- Assist in the setup, configuration, and maintenance of workstations, printers, and network peripherals.
- Respond to incoming help desk tickets and user requests in a timely and professional manner.
- Collaborate with senior IT staff to diagnose and resolve complex technical problems.
- Document technical issues, solutions, and user interactions in the knowledge base.
- Maintain a clean, organized, and secure IT workspace.
- Assist in network infrastructure monitoring and basic server maintenance tasks.
Qualifications
- High School Diploma or GED required; Associate’s degree in Computer Science or IT preferred.
- Familiarity with Microsoft Windows operating systems and Microsoft Office Suite (Word, Excel, Outlook).
- Strong problem-solving skills and the ability to think critically under pressure.
- Excellent written and verbal communication skills for interacting with non-technical users.
- A valid driver’s license and willingness to travel to client sites within the Houston area.
- A proactive attitude and a genuine eagerness to learn new technologies.