Job Description
Launch your career in technology with our comprehensive paid training program! TechStart Academy is seeking motivated Entry-Level IT Associates in Chicago to join our award-winning apprenticeship. No prior experience required—we invest in your growth through hands-on training, mentorship, and industry certifications. Join a team that values innovation and career advancement while serving Fortune 500 clients across Illinois.
What We Offer:
- Full-time position with competitive salary ($45K-$55K)
- 3-month paid technical training (valued at $8,000)
- Industry-recognized certifications (CompTIA A+, Google IT Support)
- Career path to senior roles within 18 months
- Comprehensive benefits package including health insurance and 401(k)
Responsibilities
- Complete intensive IT infrastructure training covering networking, security, and cloud basics
- Provide Tier 1 technical support to enterprise clients via phone and remote tools
- Install, configure, and troubleshoot Windows/macOS systems and peripherals
- Document technical issues and resolutions using ITSM platforms
- Collaborate with senior engineers on complex system deployments
- Participate in weekly skill-development workshops and certification prep
- Adhere to ITIL best practices and company security protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Passion for technology and eagerness to learn new skills
- Strong problem-solving and communication abilities
- Basic computer literacy (file management, internet navigation)
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation
- Must pass background check and drug screening
- Commitment to completing the full 3-month training program