Job Description
Join our dynamic team in sunny Tampa, FL! Tampa Innovations Group is urgently seeking motivated individuals for entry-level full-time positions with comprehensive paid training. No prior experience required – we invest in your growth!
As a rapidly expanding tech solutions provider, we offer competitive benefits, career advancement opportunities, and a collaborative environment. Perfect for recent graduates or career changers looking to launch in IT, customer support, or operations.
Why Tampa Innovations Group? • Industry-leading paid training program • Mentorship from senior professionals • Health/dental/vision benefits • Flexible work-life balance • Professional development budget • Modern downtown office with stunning waterfront views.
Responsibilities
- Complete comprehensive paid training program covering core technical and soft skills
- Provide exceptional customer support via phone, email, and chat
- Collaborate with cross-functional teams to resolve technical issues
- Document processes and maintain accurate client records
- Adhere to company protocols and security standards
- Participate in continuous improvement initiatives
- Support team objectives and meet performance metrics
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong verbal and written communication abilities
- Problem-solving mindset with attention to detail
- Ability to learn new technologies quickly
- Team player with positive attitude
- Reliable transportation to downtown Tampa location
- Passion for customer service excellence