Job Description
Join our award-winning team as an Entry-Level Customer Service Specialist! We're urgently hiring motivated individuals in Milwaukee with no prior experience required. Our comprehensive 4-week paid training program equips you with essential skills to excel in customer support, sales coordination, and client relationship management. Enjoy competitive pay, growth opportunities, and a supportive work environment. Apply now to kickstart your career!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues efficiently using our CRM system
- Process orders and maintain accurate client records
- Collaborate with sales team to support lead generation
- Meet performance metrics for response time and resolution
- Participate in weekly training sessions and skill workshops
- Contribute to team improvement initiatives
Qualifications
- High school diploma or equivalent (students welcome)
- Strong verbal/written communication skills
- Basic computer proficiency with MS Office Suite
- Ability to multitask in fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to downtown Milwaukee office
- Passion for helping others and problem-solving