Job Description
Are you looking for a flexible entry-level opportunity in Louisville? We are seeking a motivated Customer Service Representative to join our dynamic team. No prior experience is required—we provide comprehensive training to get you started on the right foot.
Why Join Us?
- Competitive hourly pay ($15 - $18/hr)
- Flexible scheduling (Day, Evening, Weekend shifts)
- Opportunity for growth within the company
- Modern work environment with great benefits
Responsibilities
- Answer inbound customer inquiries via phone, email, and chat in a professional and friendly manner.
- Resolve customer issues and complaints with patience and efficiency.
- Process orders, returns, and exchanges accurately.
- Update customer information in our CRM database.
- Collaborate with the team to ensure high service standards.
- Identify opportunities to upsell products and services.
Qualifications
- High school diploma or GED equivalent.
- Must be at least 18 years of age.
- Strong communication skills, both verbal and written.
- Ability to work in a fast-paced environment.
- Basic computer literacy and typing skills.
- Reliable internet connection and headset for remote or hybrid work.