Job Description
Join our dynamic team at Miami Tech Solutions and kickstart your career in customer service! We're seeking enthusiastic individuals to provide exceptional support to our diverse client base. Enjoy a flexible part-time schedule while gaining valuable experience in a fast-paced tech environment. Perfect for students and career changers looking to build foundational skills.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and resolve billing issues efficiently
- Document interactions in our CRM system
- Collaborate with team members to ensure seamless service
- Identify opportunities for process improvements
- Participate in weekly training sessions
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent communication skills in English
- Basic computer proficiency
- Strong problem-solving abilities
- Ability to work flexible hours including weekends
- Positive attitude and customer-focused mindset