Job Description
Are you looking to launch a stable and rewarding career in finance? Horizon Financial Services is seeking a dedicated Bank Teller Trainee to join our dynamic team in Madison, WI. We are committed to fostering talent and offer a generous sign-on bonus for qualified candidates looking to grow with us.
In this entry-level position, you will play a vital role in our community by delivering exceptional service and ensuring accurate financial transactions. As a Trainee, you will receive comprehensive on-the-job training to master the fundamentals of banking operations.
Why Join Us?
- Competitive Pay: $16.00 - $22.00 per hour depending on experience.
- Sign-On Bonus: Immediate financial incentive for new hires.
- Career Growth: Clear pathway to becoming a Lead Teller or Branch Manager.
- Benefits Package: Health, dental, and vision insurance, 401(k) matching, and paid time off.
We value integrity, attention to detail, and a customer-first mindset. If you are eager to learn and excel in the banking industry, we want to meet you.
Responsibilities
- Cash Handling: Accurately count cash, checks, and other negotiable instruments for deposits and withdrawals.
- Customer Service: Greet customers warmly, answer inquiries regarding accounts and products, and resolve issues efficiently.
- Transaction Processing: Process loan payments, bill payments, and account transfers using our core banking software.
- Alert Monitoring: Monitor accounts for irregularities or potential fraud and alert management immediately.
- Product Sales: Identify cross-selling opportunities for savings accounts, CDs, and credit cards to meet branch goals.
- File Management: Maintain accurate records and organize customer files and transactions.
Qualifications
- Education: High School Diploma or GED required; some college coursework in finance or business is a plus.
- Experience: Previous customer service experience preferred; prior banking experience is a significant advantage.
- Skills: Strong mathematical aptitude and basic computer literacy (MS Office Suite).
- Attributes: Exceptional interpersonal and communication skills with a professional demeanor.
- Availability: Ability to work a flexible schedule, including weekends and holidays, as required by branch needs.
- Background: Must pass a background check and credit check as per banking regulations.