Job Description
Join our dynamic team in Dallas as an IT Support Specialist! We're urgently hiring motivated individuals with no prior experience – comprehensive training is provided to launch your tech career. Work with cutting-edge systems while supporting enterprise clients in a collaborative environment. This is your opportunity to gain valuable certifications and grow professionally with a leading tech innovator.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Manage helpdesk tickets and user inquiries
- Install and configure workstations and peripherals
- Document troubleshooting procedures and solutions
- Collaborate with senior engineers on complex issues
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and problem-solving skills
- Strong communication and customer service aptitude
- Ability to work flexible hours including weekends
- Valid driver's license (required for on-site support)
- Pass background check and drug screening