Job Description
Are you seeking a stable career with weekly paychecks and on-the-job training in Denver, Colorado? Apex Tech Solutions is currently hiring for our onsite Technical Support team.
We provide a comprehensive training program designed to get you certified and productive in under 60 days. This is an excellent opportunity for recent graduates or anyone looking to break into the tech industry without needing prior experience.
Responsibilities
- Deliver exceptional customer service and technical troubleshooting via phone and email.
- Assist clients with hardware, software, and network connectivity issues.
- Document all support tickets and resolutions accurately in our database.
- Attend daily training workshops to master new product features.
- Maintain a professional demeanor while managing high call volumes.
Qualifications
- High school diploma or GED.
- Basic understanding of computers, operating systems, and the internet.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to pass a background check.