Job Description
Join Toledo Health Partners as our Front Desk Receptionist and receive a $1,500 sign-on bonus! We're seeking a polished professional to be the first point of contact for our patients and visitors. This full-time role offers competitive pay, comprehensive benefits, and career growth opportunities in a supportive healthcare environment.
Why You'll Love Working Here:
- Sign-on bonus of $1,500 (paid after 90 days)
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) with employer match
- Tuition reimbursement programs
Responsibilities
- Manage patient check-in/check-out processes with efficiency and accuracy
- Answer multi-line phone system and route calls to appropriate departments
- Schedule appointments using electronic health records (EHR) systems
- Collect and verify insurance information for new patients
- Maintain clean, organized reception area and waiting space
- Coordinate courier services and mail distribution
- Assist with administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 1+ years of front desk or customer service experience
- Proficiency with EHR systems (Epic, Cerner, or similar)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced medical environment
- Basic knowledge of medical terminology
- Professional appearance and positive demeanor