Job Description
Are you a welcoming professional looking for a rewarding career in Memphis? Memphis Professional Medical Center is seeking a detail-oriented Front Desk Receptionist to join our dynamic team. We are proud to offer a generous $1,500 Sign-On Bonus for qualified candidates looking to make an immediate impact!
In this pivotal role, you will be the first point of contact for our patients and visitors, setting the tone for a positive healthcare experience. We value professionalism, efficiency, and a genuine commitment to service excellence. If you have a knack for organization and a warm smile, we want to meet you.
Responsibilities
- Welcoming patients and visitors with a warm, professional demeanor and managing the front desk area.
- Answering incoming calls and routing them to the appropriate departments or personnel promptly.
- Scheduling patient appointments and managing the practice calendar efficiently to reduce wait times.
- Processing new patient registrations and updating existing medical records with accuracy.
- Handling incoming mail, packages, and deliveries with care and organization.
- Answering patient inquiries regarding services, hours, and billing policies.
- Maintaining a clean, welcoming, and organized reception area at all times.
Qualifications
- High school diploma or GED required; additional clerical or medical administrative training is a plus.
- Previous experience as a receptionist or in a customer service role is preferred.
- Excellent verbal and written communication skills with a friendly phone voice.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and electronic health records systems.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Professional appearance and a positive attitude are essential.