Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Laredo Medical Group! We provide all necessary equipment including modern computer systems, headsets, and office tools to ensure your success. Enjoy a supportive environment where your administrative skills directly impact patient satisfaction and clinic efficiency. Full benefits package including health insurance, retirement plan, and paid time off.
Responsibilities
- Manage patient check-in/out processes using our advanced EHR system
- Coordinate appointments and maintain accurate scheduling calendars
- Handle incoming calls and triage patient inquiries professionally
- Process insurance verifications and collect co-pays using provided equipment
- Prepare patient charts and maintain organized filing systems
- Assist with basic office administrative tasks as needed
Qualifications
- High school diploma or equivalent required; college degree preferred
- 1+ years of front desk or customer service experience
- Proficiency with office equipment (computers, printers, phones) provided
- Excellent communication skills in English and Spanish
- Ability to multitask in a fast-paced medical environment
- Strong attention to detail and organizational abilities
- Basic medical terminology knowledge preferred