Job Description
Join our award-winning healthcare team as a Front Desk Receptionist and unlock your career potential! We're offering an exclusive $1,500 sign-on bonus for qualified candidates who start before December 31st. As the first point of contact for our patients, you'll create memorable experiences while supporting our mission of exceptional care.
This full-time role includes comprehensive benefits, paid training, and opportunities for advancement within our growing network. Work in our state-of-the-art facility located in Durham's vibrant Research Triangle area.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Handle multi-line phone system and route calls to appropriate departments
- Schedule appointments and maintain accurate electronic health records
- Process insurance verifications and collect co-pays
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain a clean, organized reception area with professional ambiance
- Assist with administrative tasks including filing and correspondence
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year customer service or reception experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced medical environment
- Basic medical terminology knowledge required
- Professional appearance and positive attitude
- Background check and drug screen required